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Refund policy

14-day refund

You can ask for a full refund of a payment within 14 days of that payment. This applies to the first payment and to each renewal.

How to ask

Ask through Paddle, which is the Merchant of Record for all orders: use the link in your Paddle receipt, or the Paddle customer portal (linked from /account).

What happens next

  • An approved refund ends your access straight away.
  • Your Client keys are kept. They work again if you subscribe again.
  • There is no free trial. The free Sandbox key is the way to try the API first.
  • There are no partial refunds for unused quota.

See also the terms of service and pricing.